Paid twice but still suspended

[lk1972]

I paid my bill twice this morning and my account is still suspended.  It's like my payments aren't being registered.  It still says I owe money.

[elenitapdivina]

Made a payment, they took my money, account still suspended as well. Hope they fix this soon.

[lk1972]

Didn't work.  I've submitted a ticket.  Hopefully it's resolved soon.

[lk1972]

No not fixed yet but I was able to submit a ticket so we'll see how quickly it is resolved.

[lk1972]

I was able to submit a ticket but no resolution yet

[djatkins]

I sent a direct message to customer support on here they are working on it now 

[Kenny1969]

I have the same issue. is your fix yet?

[djatkins]

Also now in Incognito mode i'm getting this error 

Oops! Something went wrong, please try again later.

[djatkins]

This has happened to me as well and now i have like 200.00 tied up with public that I can't use and don't know when it will be refunded i've tried every option above.

[Meow]

Do you have any service?

Try using different browser. Try Incognito/private mode. Clear browser’s cache. Try forced refresh. Use computer and not phone to log in.

[softech]

@lk1972 please try login again using Incognito mode and see if Account stays show active and if one of the payment showing as available find