cancel
Showing results for 
Search instead for 
Did you mean: 

Paid balance, no service

sockbot
Good Citizen / Bon Citoyen

I've paid my balance but still have no service. Can a moderator help?

4 REPLIES 4

@sockbot

Screenshot your payment history page might provide more insight (don't include any personal information like account number).  I wonder why the $1 manual load did not work.  If you have a credit card or visa debit, it should load up $1 for one time payment.  

 

If those tricks don't work, you will then need to private message a moderator.  Expect 2-3 day wait though...

 

Send a private message to moderator through the following link :

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Please include in the private message your phone number, your account number and PIN code.

 

sockbot
Good Citizen / Bon Citoyen

Tried both the $1 trick and lost/found trick.

 

$1 payment isn't being accepted and I can't report lost since the account is suspended.

mimmo
Retired Oracle / Oracle Retraité

sockbot
Good Citizen / Bon Citoyen

@CS_Agent please help!

Need Help? Let's chat.