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Page Expired

kdavison
Great Neighbour / Super Voisin

I keep getting this message when I try to log into my account.

SmartSelect_20221209-125947_Chrome.jpg

8 REPLIES 8

kdavison
Great Neighbour / Super Voisin

Thanks! That is the answer. "Do not click on login

WolverineCaz
Model Citizen / Citoyen Modèle

Clean browsing history, delete cookies and try again. 

popping
Retired Oracle / Oracle Retraité

@kdavison 

I got page expired error quite frequently until I logoff my active self-server session myself without letting my active session automatic logoff by the system after inactivity.  I don't get the page expired error as often anymore.  I am getting a odd one if I forgot to logoff manually.

 

Yummy
Mayor / Maire

Public Mobile has web page cache issue so you might be looking at obsolete status. Click on little spinner refresh icons lower down. Try using different browser. Try Incognito/private mode. Clear browser’s cache. Try forced refresh. Use computer and not phone to log in.

softech
Oracle
Oracle

@kdavison 

 

are you using Chrome? are you using saved password?

 

if you are, after you selected your saved username/password, DO NOT click logon. Chrome will automatically log you in and you won't get the error

 

Or if you still get the error, try to just click BACK and then REFRESH  on Chrome

 

And if you still getting the error, please try using incognito mode to login and it should clear the problem

walker1
Mayor / Maire

@kdavison 

Try logging into your account using a browser in incognito or private mode and try again.

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