04-19-2025
12:17 PM
- last edited on
04-19-2025
12:19 PM
by
Dunkman
Hello,
Everytime, I try logging into my account, I find myself back to the login page or resume my account option.
I need the account information for this number: xxxxxxxxxx
04-19-2025 12:21 PM
hi @Steve56
remove your phone number , we are just customers
for your login problem, ask PM Support for help, you can submit by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Support will reply via Community inbox here within 2 to 4 hours:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
04-19-2025 12:20 PM
Please remove personal data from public forum.
Try using computer, clear cache, use incognito mode. Redirect 2FA to email is needed.
04-19-2025 12:19 PM
The website is finicky.
Try to clear cache, incognito mode. Or try a different web browser. Or even a different device. Or the PM app itself.
P.S. I will remove your personal information from public forum.
04-19-2025 12:18 PM
send a private message To CS_Agent
⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage