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Cannot log into my account

Steve56
Great Neighbour / Super Voisin

Hello, 

Everytime, I try logging into my account, I find myself back to the login page or resume my account option.

I need the account information for this number: xxxxxxxxxx

4 REPLIES 4

hTideGnow
Mayor / Maire

hi @Steve56 

remove your phone number , we are just customers 

for your login problem, ask PM Support for help, you can submit by direct message:  

      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

 

Support will reply via Community inbox here within 2 to 4 hours:

 

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

Yummy
Mayor / Maire

Please remove personal data from public forum.

Try using computer, clear cache, use incognito mode. Redirect 2FA to email is needed.

Dunkman
Oracle
Oracle

@Steve56 

The website is finicky.  

Try to clear cache, incognito mode.  Or try a different web browser.  Or even a different device.  Or the PM app itself.  

P.S. I will remove your personal information from public forum. 

Handy1
Mayor / Maire

@Steve56  

send  a  private message   To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

   After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box

 

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

 

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