yesterday
My father in law passed away and I need assistance suspending his account. Please respond ASAP.
yesterday
sorry for your loss
Since PM uses the credit card or debit care for renewal, if you are going to cancel the card, you don't really need to do much on PM side
but you can also properly reach out to PM CS support and ask them to close the account for you.
Please private message CS Agent at:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there