09-07-2023 05:34 PM - last edited on 09-07-2023 05:45 PM by computergeek541
Hi,
I hope you're doing well. I have a question regarding my current package and the potential to upgrade it.
Currently, I'm on the $25/month package, but with rewards, my monthly charge is brought down to $19. I receive $3 off for three years of loyalty, $1 off for referring a friend, and $2 off for opting into auto-payment. With that said, I'm interested in upgrading my package but would like to retain my current rewards.
I've seen several package offers, and one that caught my eye was the $35/month package for 20GB. However, the message offering this did not clarify how it works or whether I'd retain my rewards. I'm also open to upgrading to the $39 package. Can you clarify if my rewards will remain unchanged with these new packages? If not, which rewards would I lose upon upgrading?
Thank you for your assistance, kind stranger
09-08-2023 06:22 PM
You are in luck @Theengineer as public has reintroduced the flash sale so you can select a similar plan for $34 if you choose 90 day payment plan for 20gb data.
Here's the announcement for it but again it's limited time offer.
09-07-2023 08:19 PM
Rewards will transfer to your new plan, no worries. Are you sure that promo is still available though? That was a targeted text offer that expired September 5th from what I recall. When did you receive that text?
09-07-2023 05:53 PM - edited 09-07-2023 06:06 PM
@Theengineer You can change plans when ever you want and you will still keep your old rewards there tied to your account not your plan . Just make sure to change plan on renewal and not immediately or you lose money in your current cycle . I change plans often and always kept my rewards have a peek proof is in the pudding
09-07-2023 05:46 PM
Are you not too late to accept as I thought it expired Sept. 5th? From what I understand your rewards stay with your account but it's better to change plans for the next renewal cycle as public doesn't prorate for remaining days in the cycle.
09-07-2023 05:44 PM
@Theengineer wrote:I hope you're doing well. I have a question regarding my current package and the potential to upgrade it.
Currently, I'm on the $25/month package, but with rewards, my monthly charge is brought down to $19. I receive $3 off for three years of loyalty, $1 off for referring a friend, and $2 off for opting into auto-payment. With that said, I'm interested in upgrading my package but would like to retain my current rewards.
I've seen several package offers, and one that caught my eye was the $35/month package for 20GB. However, the message offering this did not clarify how it works or whether I'd retain my rewards. I'm also open to upgrading to the $39 package. Can you clarify if my rewards will remain unchanged with these new packages? If not, which rewards would I lose upon upgrading?
Your rewards will remain the same.