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PAYMENT DUE ADD NEW VISA NUMER

FFlo
Great Neighbour / Super Voisin

Going in circles on self help entering new Visa number. Get try again later

6 REPLIES 6

FFlo
Great Neighbour / Super Voisin

Thanks, i have tried giving my browser rests and also using 611 on my cell. I had to reset my pin and then, again, got nowhere. I will try going to Shoppers drug and loading with a payment voucher. I'm not good at clearing my cache or using incognito modes as eddie0 suggests. Sorry for my repetitive posts.

Updateing payment info with PM  is buggy.  Give it an hour and try again.  Try using browser with Incognito mode and also try with PM app (but you need to give the app the permission to Location)

FFlo
Great Neighbour / Super Voisin

thanks im going from cell to laptop i can enter new info but when i save it says sorry try later.  maybe ill give it a rest and try again in an hour.

 

Handy1
Mayor / Maire

@FFlo  In addition to what @eddieO  mentioned also note if you tried to many time you may need to wait one full hour and try again in some cases 24 hour wait and try again . But if in a hurry also note you can buy payment vouchers from shoppers drug mart and load the funds *611 and resume services right away 

eddieO
Mayor / Maire

@FFlo are you trying through the app? If so, give it a try on the website or vice versa. You can also try going into your phone's settings and clearing cache then try logging back on

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