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Thanks, i have tried giving my browser rests and also using 611 on my cell. I had to reset my pin and then, again, got nowhere. I will try going to Shoppers drug and loading with a payment voucher. I'm not good at clearing my cache or using incognito...

thanks im going from cell to laptop i can enter new info but when i save it says sorry try later.  maybe ill give it a rest and try again in an hour.