Only getting LTE on 4G plan

[LJS77]

Hi all,

I elected to upgrade my plan two weeks ahead of renewal. I have not been able to get ANY 4G data today (the new plan is in effect today). I understand there could be delays if you switch your plan but am confused if that potential delay also happens when the switch is planned weeks ahead of time. 

Thanks

[DennyCrane]

LTE is 4G

[Quigley]

@LJS77 

You'll get the new speed in 48 hrs from your renewal date.

Login to your account using a different browser in incognito or private mode.

You should see the new plan .  You were probably looking at old cached information before.

When you scheduled your switch to the new plan doesn't matter on the delay 🙂