Showing results for 
Search instead for 
Did you mean: 

Online order not received

Great Neighbour / Super Voisin

Hello I ordered a cell phone on may 21 and more than two weeks later nothing received. Can I get help to track my order? Thanks in advance 


Mayor / Maire

@Daveyd , I was really lucky , I received my phone within 3 days of placing my order & I live in a small town! I wasn’t given a tracking # but used my UPS app to track it by using my shipment address in the app! That gave me the tracking # to know when it would arrive! Hope yours arrives very soon!

Please send CS_Agent a private message using @softech method. 

Mayor / Maire

@Daveyd  please contact support for a update 

Message support directly

  • while your already here and logged in the community you can send a private message   To CS_Agents click >>>here.<<<


@Daveyd  phone order should be fulfilled in 2 or 3 weeks.  So, it should be around now

Please open ticket with support to confirm order status and ask for tracking

**Monitor your Community inbox (envelope icon on top right) after the ticket is opened.  CS Agent will reply to you there


Need Help? Let's chat.