Online order not received

[Daveyd]

Hello I ordered a cell phone on may 21 and more than two weeks later nothing received. Can I get help to track my order? Thanks in advance 

[LitlLdy]

@Daveyd , I was really lucky , I received my phone within 3 days of placing my order & I live in a small town! I wasn’t given a tracking # but used my UPS app to track it by using my shipment address in the app! That gave me the tracking # to know when it would arrive! Hope yours arrives very soon!

Please send CS_Agent a private message using @softech method. 

[Handy1]

@Daveyd  please contact support for a update 

Message support directly
       

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[softech · Accepted solution]

@Daveyd  phone order should be fulfilled in 2 or 3 weeks.  So, it should be around now

Please open ticket with support to confirm order status and ask for tracking

               https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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