Official invoice

[siyuzeng]

Hi,I am wondering where can I download official invoice which indicates tax etc.

[darlicious]

@FlutteringBy 

The payment history does not include applicable taxes.

[FlutteringBy]

Or if you log into your account & click  Payments....it has a break down....& a more detailed one if you click View Payment History...

[darlicious]

@siyuzeng 

Going forward @mimmo 's suggestion is your easiest solution but as mentioned you are only given that option at the time of payment. You will recieve a similar invoice to the one below.

It will include your name, address, phone number and account #.

@mimmo 

Rumors of your demise were greatly exaggerated. Its nice to see you back! 🤗🙃😀

[mimmo]

Another option for future reference is if /when you make a manual payment there is an option to download an invoice but it is only available after payment is made and until the payment window is closed.

[Meow]

Contact agent to issue you one.

To Contact CSA-agent; there are 2 methods:

https://www.publicmobile.ca/en/on/get-help/articles/contact-an-agent

If ticketing does not work very first time, contact agent directly.

- Send a private message to the CSA - agent by clicking Here

[softech]

@siyuzeng  Yes, official invoices can be obtained by opening ticket with PM support as advised by @Outdoorsman 

Please note that it could be 2 weeks or so before you get it. So, order them couple months at a time if possible, rather than monthly

[Outdoorsman]

Hi to get an official invoice you need the help of a service rep

There are two ways to contact a customer service agent , open a ticket through Simon here https://publicmobile.ca

Or  private message them here

      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user