07-31-2024 11:03 AM - last edited on 07-31-2024 03:28 PM by computergeek541
I get numerous I going and outgoing calls on my usage page from xxxxxxxxxxxx. I do not know this number and have never actually been connected to it
07-31-2024 03:30 PM
@grandie1 wrote:Sorry again, also I do NOT have voicemail activated.
Voicemail is activated on on Public Mobile account, whether or not process to personalize the recording have been completed or not. As for the incoming call, this may very well be case of someone call your number in error. As to why your phone didn't ring, this can happen due to network issues.
07-31-2024 02:04 PM
I would not worry too much. Some spam calls, when no one pickup, they hang up and won't leave you voicemail. That's why it might be on your usage
07-31-2024 02:04 PM
Sorry again, also I do NOT have voicemail activated.
07-31-2024 02:02 PM
Sorry should have said I going and outgoing, on my usage but I never made or received any of them
07-31-2024 11:37 AM
you said outgoing calls but you said "from"
if it is incoming calls, you have no control
googling this number found it here
07-31-2024 11:29 AM
@grandie1 Most of the voicemail calls you receive should be showing up with the last 4 digits as 4001 up to 4007. I haven't seen the number you are asking about as a possible voicemail number. You can do a couple tests, ask someone to call you cell number but do not answer and after a few minutes see if that number is showing up again, or you can contact a CS_agent and ask them if this is a voicemail number that belongs to PM. You can contact a CS_agent by clicking on the orange circle in the bottom right corner and then type: Customer Support Agent
07-31-2024 11:12 AM
Hey @grandie1! It’s probably voicemail. If you get random calls right after someone calls you, it means you missed the call. It forwards the call if you don’t answer, and it counts as an outgoing call.