02-18-2024 02:10 PM
I was calling my husband towards the end of last week and I got a message that his number was not in service. Tried again and it was fine. This weekend my Dad experienced the same when calling my number on two separate occasions. Has anyone else been experiencing this lately? All of our accounts look fine.
02-18-2024 02:21 PM
@Chalupa_Batman I’ll try that. Thanks.
02-18-2024 02:19 PM
Hey @Jedi1
That used to happen with me. So what I did is I went into my network settings. I turned off automatic and picked just Public Mobile towers. Since then I've never been told they got that recording. My end thought was that they got that message when I was switching in between towers. But then again, this was just my thoughts. 🙂
02-18-2024 02:19 PM
Yes, everything else works fine, ie data, calling out etc. We are getting failed calls sometimes.
02-18-2024 02:13 PM
hi @Jedi1
but you can call outbound no problem and data service work??
you tried reboot the phone yet?? sometimes it help
if issue persists long. check with PM support and ask them to refresh the account
please submit a ticket with CS Agent here:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437