Not working

[Bobbiejoe1973]

Wondering why I can’t text or make a call ? 

[HALIMACS]

More details please, @Bobbiejoe1973 

There could be a multitude of reasons why your services (full or partial) are not working.

Most likely if it's not a new service or porting-related, it's related to payment issues on renewal or overall reception/service outages or depletion of limited services (i.e. calling/data) on certain plans.   

[softech]

@Bobbiejoe1973   you just joined ?

Any error message showing on the phone status bar on top? Anything like "No SIM"?  "SIM not provisioned"?  "No Network"?

you have a chance to try to use your phone in a different area ?

[darlicious]

@Bobbiejoe1973 

Try rebooting your phone. If that doesn't work toggle airplane mode on/off. What plan do you have?

[dust2dust]

Can you receive calls? Browse internet not on wifi? Both text directions?

[cellphoneuser1]

@Bobbiejoe1973 Is this a new account? Check if phone is blacklisted. www.devicecheck.ca