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Billing

maleyi
Great Neighbour / Super Voisin

Hi,  can you explain why each month you bill me a day earlier than the previous month?  This has been going on each month since I joined and is very annoying.  Please pick a date in the month and stick with it.  Thanks.

4 REPLIES 4

darlicious
Mayor / Maire

@maleyi 

Your March renewal will shift forward two days or you may not have a renewal in February at all but two in March depending on your renewal date?🤔

DDM69
Deputy Mayor / Adjoint au Maire

Haha!  I love this.  Trust me, they aren't screwing up the billing dates. 

At least now you know why....😉

 

Meow
Mayor / Maire

Public Mobile billing period is 30 days - not fixed day of the month.

softech
Oracle
Oracle

@maleyi because PM is running on 30 days cycle and not monthly.   Cycle date will shift after a 31 days month

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