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Not receiving phone calls

Goose16
Great Neighbour / Super Voisin

Hello,

 

I'm able to call out and send/receive text messages but all phone calls to me are immediately dropping. What can I do to correct this?

 

Thanks

4 REPLIES 4

Customer1
Great Neighbour / Super Voisin

Same this is happening to me. Long time PM user. As of this morning I am unable to receive calls from Bell or Rogers numbers, however I am able to make outgoing calls and I am able to text. Is this happening to anyone else?

BKNS27
Mayor / Maire

@Goose16 

How many bars are showing on your phone?

Try switching to 3G on your Cellular Network.

Goose16
Great Neighbour / Super Voisin

Number has been ported been a user of PM now for almost 3 years. Problem started as of this morning 

Yummy
Mayor / Maire

Did you port your number?
Since when you are PM member?

When this issue started?

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