12-29-2023 11:31 PM
12-30-2023 05:00 PM
@Ky13 sent
12-30-2023 01:54 PM
Can you please send me the number as well. I’m receiving text messages but no calls are coming through. Thanks!
12-30-2023 01:49 PM
We're u able to resolve your issue?
12-30-2023 10:37 AM
@IrisPM wrote:I have the same issue. I transferred to Public Mobile from PC mobile on Dec. 18.
12-30-2023 10:36 AM
I have the same issue. I transferred to Public Mobile from PC mobile on Dec. 18.
I am unable to receive calls or texts but able to makes calls. Incoming calls seem to all go to my previous PC voicemail. Please help.
12-30-2023 08:57 AM
I didn't I'm calling them today
12-30-2023 07:49 AM
Thats unfortunate, have you received a text when switching over?
12-29-2023 11:39 PM
A critical part to porting is to receive a text from your old provider and you have to reply YES within 90 mins. If you are not receiving calls and text on your PM sim card, and only outgoing calls work, then you might have missed the step and hence porting was not completed
There is a number to call to talk to live support, they can re-trigger the process for you. I will message the number to you via the Community inbox ( https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage ) . Check the envelope icon on top right. Call them and get it fixed
12-29-2023 11:38 PM
Than it's a porting issue
12-29-2023 11:35 PM
Yes earlier today
12-29-2023 11:34 PM
Same did you just transfer to public mobile?