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Bubble1
Great Neighbour / Super Voisin

I accidentally changed my number can i get my old number back 

7 REPLIES 7

softech
Oracle
Oracle

Incorrect solution removed 

@softech  Appreciate you taking the time to correct me and not correct the improper solution , very kind of you 

@Handy1 

if OP accidentally changed the number, the old number won't be available in the pool to choose from for at least a month.  Of course, if the number was ported into PM, it won't even come back to PM/Telus' pool at all


@Bubble1 wrote:

Today about 6 hours ago 


use the link that @Handy1  provided to ask Customer Support if your old number can be returned to you.

Bubble1
Great Neighbour / Super Voisin

Today about 6 hours ago 

hairbag1
Mayor / Maire

@Bubble1 

how long ago did you do this ?

Handy1
Mayor / Maire

@Bubble1  You can message support and see if it still available . Hopefully it originated in the Telus family or not it will go back to the original carrier 

send  a  private message   To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

while waiting for support you can keep refreshing the page of phone numbers to look for it in your account profile page . Also note you can change your phone number 4x for free every 30 day cycle 

Change # on profile tabs

Handy1_0-1703898634261.jpeg

 

 

 

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