Not able to receive calls

[ipallavikhokhat]

I am not able to teceive calls from unsaved no. I am receiving calls from my saved contact nos. But when any other person calls me up. He/she receives a busy tone always 

[delilap04]

You should be able to change that in your call settings.

[Cornel_I]

Hi ipallavikhokhat,

To try and help with this hindrance, reply with letting us know what the make and model of your device is please, so that we can recommend verifying a few of your device settings.

Take care!

Cornel 
Public Mobile Moderators team 

[jluong9]

Maybe do a hard reset on your phone and see if it will help out.

Worst case scenario you have to reset your network settings but it usually would work again after.

[popping]

@ipallavikhokhat 

Do a simple test.  Turn off your phone and turn on again.  

[geopublic]

@ipallavikhokhat  That sounds like a phone configuration issue. 

Edit: to verify insert your sim card in another phone and you should be able to receive calls.

[cellphoneuser1]

---

@ipallavikhokhat wrote:

I am not able to teceive calls from unsaved no. I am receiving calls from my saved contact nos. But when any other person calls me up. He/she receives a busy tone always 

---

That's a spam setting. Some phonez send calls not on phone to voicemail. It shouldn't be a busy signal unless it's answering and hanging up fast.

[ChuckYeah]

@ipallavikhokhat 

What type of phone are you using?
What version of the OS?
What phone app are you using?

Possible iphone cause:

https://www.macworld.com/article/3214636/how-to-block-all-calls-except-those-from-your-contacts.html

Possible Android cause:

https://www.ghacks.net/2018/04/04/receive-calls-and-messages-from-select-android-contacts-only/

[Glenn1]

Are you able to make calls?