Hello all, Here are the troubleshooting steps to make use of that do
solve 95%, in our experience, of device-related issues (a factory reset
is also advisable to try if going trough all below steps does not help -
in case that you might not have anot...
Hello, In this type case, of also having forgotten the security question
and answer, please be sure to use SIMon, the online virtual assistant,
to create a service ticket and have the issue taken care of. Good luck
to all! Cornel Public Mobile Modera...
Hi tonygeorge and all, In this type scenario where even a full reset did
not help, aside from the many others, please always be sure to check in
the device settings if there is any system update available (WiFi
connection required), install if there ...
Hello, What we do have available for all of our customers to use, for
end of being able to fully manage their accounts and services is the
Public Mobile website, that includes our handy virtual assistant SIMon -
that can be used for of course also cr...
Hi ipallavikhokhat, To try and help with this hindrance, reply with
letting us know what the make and model of your device is please, so
that we can recommend verifying a few of your device settings. Take
care!Cornel Public Mobile Moderators team