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Hi I forgot my password and security question I need access my account but they cannot

EMMANUEL77
Great Neighbour / Super Voisin

Hi I forgot my password and security question

1 ACCEPTED SOLUTION

Accepted Solutions

GR
Mayor / Maire

@EMMANUEL77  click on the question mark on the right hand side of the page and message the moderators and they'll help you out!  Hopefully they'll get to you quickly 

View solution in original post

2 REPLIES 2

GR
Mayor / Maire

@EMMANUEL77  click on the question mark on the right hand side of the page and message the moderators and they'll help you out!  Hopefully they'll get to you quickly 

Cornel_I
Customer Support Agent

Hello,

 

In this type case, of also having forgotten the security question and answer, please be sure to use SIMon, the online virtual assistant, to create a service ticket and have the issue taken care of.

 

Good luck to all!

 

Cornel 
Public Mobile Moderators team