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Not able to receive calls

ipallavikhokhat
Great Neighbour / Super Voisin

I am not able to teceive calls from unsaved no. I am receiving calls from my saved contact nos. But when any other person calls me up. He/she receives a busy tone always 

8 REPLIES 8

delilap04
Good Citizen / Bon Citoyen

You should be able to change that in your call settings.

Cornel_I
Customer Support Agent

Hi ipallavikhokhat,

 

To try and help with this hindrance, reply with letting us know what the make and model of your device is please, so that we can recommend verifying a few of your device settings.

 

Take care!


Cornel 
Public Mobile Moderators team 

jluong9
Great Citizen / Super Citoyen

Maybe do a hard reset on your phone and see if it will help out.

 

Worst case scenario you have to reset your network settings but it usually would work again after.

popping
Retired Oracle / Oracle Retraité

@ipallavikhokhat 

Do a simple test.  Turn off your phone and turn on again.  

geopublic
Mayor / Maire

@ipallavikhokhat  That sounds like a phone configuration issue. 

 

Edit: to verify insert your sim card in another phone and you should be able to receive calls.

cellphoneuser1
Mayor / Maire

@ipallavikhokhat wrote:

I am not able to teceive calls from unsaved no. I am receiving calls from my saved contact nos. But when any other person calls me up. He/she receives a busy tone always 


That's a spam setting. Some phonez send calls not on phone to voicemail. It shouldn't be a busy signal unless it's answering and hanging up fast.

ChuckYeah
Mayor / Maire

Glenn1
Good Citizen / Bon Citoyen

Are you able to make calls?

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