02-25-2019 05:23 PM - edited 01-05-2022 03:29 AM
I stopped receiving incoming messages for a few days now (took time to figure out why nobody replies...). Sending text messages works fine. Any idea?
02-25-2019 05:32 PM
Hi GGR,
I'm really sorry to hear that you are experiencing this issue, but we can surely help you find a solution.
In order to do so, can you send us a private message to Moderator_Team?
Sincerely,
Public Mobile Moderator Team.
02-25-2019 05:32 PM
@hairbag1 it's not for the incoming texts the 50 only..but for the outgoing texts...
02-25-2019 05:26 PM
02-25-2019 05:26 PM
@GGR wrote:I stopped receiving incoming messages for a few days now (took time to figure out why nobody replies...). Sending text messages works fine. Any idea?
Did you recently get back or have a US roaming addon expire? This is a known issue that usually self resolves in around 24 hours. How long have you not been able to receive texts
* I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *
02-25-2019 05:26 PM - edited 02-25-2019 05:34 PM