10-15-2022 12:23 PM - last edited on 10-15-2022 03:42 PM by computergeek541
10-23-2022 12:21 PM
Thanks for the help. I don’t know what solved the problem but haven’t had an issue in a week now. Super weird
10-15-2022 03:44 PM
@Freshjive97 wrote:Tried my wife’s SIM and it doesn’t work in my phone. Mine works in hers.
I just am confused why it seems to work when I am at work but not at home??will check again Monday
This is an indication of a device issue. There could be something wrong with the reception/atenna in the phone. The twoer in your area near home could be using different frequencies, and could possibly be why your service is working in one place but not the other. The timing could be coincdental, but when you switched the SIM cards around, was it at home?
10-15-2022 02:07 PM
Tried my wife’s SIM and it doesn’t work in my phone. Mine works in hers.
I just am confused why it seems to work when I am at work but not at home??
will check again Monday
10-15-2022 12:37 PM
Is your account status active?
Is it possible that your phone is blacklisted?
https://www.devicecheck.ca/check-status-device-canada/
Maybe try your SIM card in another working phone. That will help determine whether hardware issue versus PM service problem.