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No service error

Freshjive97
Great Neighbour / Super Voisin

I keep getting a No Service error on my iPhone 7.

started earlier this week. Cell connection returns sometimes after resetting the phone.

worked in Brampton during the day yesterday but not in Orangeville today.

any help would be great.

4 REPLIES 4

Freshjive97
Great Neighbour / Super Voisin

Thanks for the help. I don’t know what solved the problem but haven’t had an issue in a week now. Super weird


@Freshjive97 wrote:

Tried my wife’s SIM and it doesn’t work in my phone. Mine works in hers. 
I just am confused why it seems to work when I am at work but not at home??

will check again Monday 


This is an indication of a device issue.  There could be something wrong with the reception/atenna in the phone.  The twoer in your area near home could be using different frequencies, and could possibly be why your service is working in one place but not the other.  The timing could be coincdental, but when you switched the SIM cards around, was it at home?  

Freshjive97
Great Neighbour / Super Voisin

Tried my wife’s SIM and it doesn’t work in my phone. Mine works in hers. 
I just am confused why it seems to work when I am at work but not at home??

will check again Monday 

Dunkman
Oracle
Oracle

@Freshjive97 

Is your account status active?  

Is it possible that your phone is blacklisted?

https://www.devicecheck.ca/check-status-device-canada/

 

Maybe try your SIM card in another working phone. That will help determine whether hardware issue versus PM service problem.