Glad to see some have had answers and issues resolved almost month and many attempts to sending tickets and still not a word my subscription is up next week Nd pretty convinced I’ll be reactivating with my previous provider !!!!!
Hi, bot escalated my ticket after I posted here and customercare reached out to me. You should also try that. The agent did mention there is an insurge in tickets, that's why it's delayed.
I also have put in a few tickets in regaurds ti porting my number frim koodo its been 3weeks almost nd im ti point if regrettibg even signing up with PM I i thought koodoo had issues with servoce PM takes the lead in this i will be returning ti koodoo
I have seen this past week were numerous people have indicated that they have submitted tickets and have not received any response.
Keeping checking your inbox for the reply. Creating multiple tickets will not expedite the response time as I assume they work in order of submissions received.
