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No phone calls in or out

aljjenks
Great Neighbour / Super Voisin

Signed up for canada-us unlimited phone, text, messaging etc., worked fine in Canada, since in US no access to phone calls, sending or receiving.

2 REPLIES 2

KZ1964
Great Citizen / Super Citoyen

A work around if you dont have a volte enabled phone that is on PM whitelist is download a voio app like textnow.  Pick a phone # for free and use that to make phone calls.  Use your data and text as usual like in Canada.  

Handy1
Mayor / Maire

@aljjenks  Do you have data roaming turned on in phone settings ? Also set phone to 4G/LTE not 5G and make sure your connecting to T mobile AT&T or Verizon 

also check the PM

voLTE white list if your phone not in the list you won’t be able to make voice calls in the U.S. 

VoLTE white list

https://www.publicmobile.ca/en/on/get-help/articles/volte

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