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No internet connection

Ramshackle10
Good Citizen / Bon Citoyen

Why when I'm outside my residence in my car for example is it saying I have no internet connection even though I have data. What do I do?

7 REPLIES 7

Ramshackle10
Good Citizen / Bon Citoyen

It never happened before 2 weeks ago

Ramshackle10
Good Citizen / Bon Citoyen

Ok thankyou

Ramshackle10
Good Citizen / Bon Citoyen

Yes data is turned on. Have Android A series. It just startwd happening in the last 2 weeks

hTideGnow
Mayor / Maire

hi @Ramshackle10 do not have no internet everywhere outside of your home? You sure mobile data is on?? What phone do you have??  And internet ever work since joining?

Ramshackle10
Good Citizen / Bon Citoyen

It happens everywhere

BKNS27
Mayor / Maire

@Ramshackle10 

I had the same random issue with my old carrier. I ended up resetting my Network Settings every time when it happens to reconnect data.


@Ramshackle10 wrote:

Why when I'm outside my residence in my car for example is it saying I have no internet connection even though I have data. What do I do?


Does this happen everywhere or only in some places?  Network conditions vary based on location.  You could try your SIM card in a different phone to see if a different one works slightly beter.  If it's a network issue, it could even be temporary, but if it's a matter of there not being enough network coverage at that location, it could take years for a new cell site to be installed.

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