Refund

[jinmingh]

hello, I just ported out my number. How do I get a refund? Thansk

[computergeek541]

---

@HALIMACS wrote:

Here's the ONLY option @jinmingh 

If for any reason the port didn't fully complete to the other provider, you can continue services here until the cycle end date or until any available funds (you may have) are utilized. 

Of course that would mean delaying activation and services with the new provider, but that is an option if the port wasn't fully completed yet.

---

Depending on which company the new carrier is, the plan at the new carrier may have already started.  Some carriers (Wind/Freedom prepaid is an example) used to allow a number to be ported in even if payment hadn't been made yet to pay for the new plan.  However, not all prepaid carriers will do that, and if the new carrier's account is postpaid, the new plan has definitely already started.

[HALIMACS]

Here's the ONLY option @jinmingh 

If for any reason the port didn't fully complete to the other provider, you can continue services here until the cycle end date or until any available funds (you may have) are utilized. 

Of course that would mean delaying activation and services with the new provider, but that is an option if the port wasn't fully completed yet.

[BKNS27]

@jinmingh 

Always better to port out near your renewal date so you take full advantage of the PM service since it is a prepaid service. Unfortunately no refund.

[Hollister]

@jinmingh 

There are no refunds at Public Mobile. This is a prepaid service. See last bullet.