No help/reply since Nov. 19. No incoming for 2 ported numbers.

[evergreen]

I've posted this in the past, but the 2 family members that I brought to PM still do not have INCOMING call. No help in any form whatsover, too. They wanted out, but realized they can not refund.Any suggestion on how to convince them that "help might come before Christmas"? No, really. A normal person will go grazy without incoming call for even a day, but almost 2 weeks?

[Luddite]

You could try this while you wait:

http://productioncommunity.publicmobile.ca/t5/Discussions/How-I-fixed-porting-my-mobile-number-and-p...

[ShawnC13]

The response time as we found out is 12 days.

Here is the thread

http://productioncommunity.publicmobile.ca/t5/Announcements/Update-on-support/m-p/114874#M7554

[stonechucker]

Good News!

Dave_M just posted an update in Announcements.  THey are working on Nov 19th initiated issues today.  If you reported this on Nov 19th, you should see some progress today or tomorrow.

It shouldn't be long now!

[Cyber]

@evergreen,

Did you send a private message to a PM moderator explaining your issue?