No data

[Lauzon]

We have used your service for some time, years actually.  Recently I appear not to have any data on my phone, for reasons I don't know.  I rarely use the data except for navigating in the car, when it's necessary.  Not good to discover I can't use it.

What's up?

[hTideGnow]

hi @Lauzon 

what plan do you have? and how much data you supposed to have?

login My Account and confirm if it shows any data left (it should)

make sure you enable Mobile data on your phone but disable Mobile data Limit.  Then Reboot your phone and Reset network settings and test again

[hairbag1]

@Lauzon 

log in to your account to see Usage Breakdown..you'll see how much data you should have and how much has been used since last regular plan renewal. 

Try re-booting your cell; then try a network re-set....see if that helps.