No data on my huawei p40 pro

[DeanColes1]

Hello, i am not getting data in my phone any longer 

[DeanColes1]

Thank you!!

That worked

[softech · Accepted solution]

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@DeanColes1 wrote:

My data limit is not set, i think it might gave something to do with apn settings 

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@DeanColes1  compare yours with this and make update if needed

APN: sp.mb.com
Proxy:
Port:
Username: <blank>
Password: <blank>
Server:
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMS Proxy: mmscproxy.mobility.ca
MMS Port: 8799
MCC: 302
MNC: 220
Authentication Type: Not Set
APN Type: default,supl,mms

         or    default,mms,agps,supl,fota,hipri

           (might need to include dun for hotspot)
APN protocol: IPv4
APN roaming protocol: IPv4
APN enable/disable: APN enabled

                or  Turn APN on/off APN turned on

Bearer: Unspecified
MVNO (Mobile virtual network operator) type: GID
MVNO (Mobile virtual network operator)value: 4D

[DeanColes1]

Data was working 10 days ago and i only used 159 mb total

[DeanColes1]

My data limit is not set, i think it might gave something to do with apn settings 

[DeanColes1]

Im only at 159 mb used at that was 10 days ago. I reset my phone and still no data

[softech]

@DeanColes1 so data was working before and just stopped working? Check if you have data limit enabled, I'd so, disable it.  You might have a page similar to this:

[DeanColes1]

My data is turned on and i hacent reached my limit

[HALIMACS]

@DeanColes1 

Have you signed into your self-serve account to see why?

You're probably out of data or there is a service outage or you have a data limiter set on your device.

Let us know what you've done to figure it out and we can help with other options.

[Handy1]

@DeanColes1  Make sure data enabled on your phone and no data limit set also , maybe check that you have data left 

Try again  incognito mode/private mode or a different device or lap top or simply try refreshing the page when logged in

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