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No data in California, with 3GB Data Add-on

CRingstrom
Great Neighbour / Super Voisin

Hello Community.

iPhone esim user here.

40GB plan with 3GB US Data Add-on purchased over 4 days ago.

I set my esim to primary and turned on roaming.

my APN is the defualt isp.mb.com with blank user/pass

I have full bars, 5g Verizon Carrier 

Anyone have some magic settings for me so I can make this Data-Add on work?

-Chad

4 REPLIES 4

@CRingstrom  Excellent we happy to hear it , and merry Christmas 🤶 

CRingstrom
Great Neighbour / Super Voisin

Hello folks,

Thank you for the support.

Here is the update: 
Just switching from 5g to LTE did not resolve the issue.
Switching from automatic carrier over to T-Mobile (from Verizon) resolved the problem.

Thank you everyone for the support.

hTideGnow
Mayor / Maire

HI @CRingstrom 

Try connect to both AT&T and T-Mobile and see which one you can connect.  But for sure not Verizon

and do not connect 5G, connect to 4G or LTE instead

also, make sure Mobile Data roaming is enable on the phone

Only if above still do not work, try this,  try to change the APN to sp.mb.com (so drop the i from isp), and test again.  If that does not help, change it back to isp.mb.com

Handy1
Mayor / Maire

@CRingstrom  Try to connect to T mobile or AT&T and set phone to 4G/LTE 

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