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No agent responses

Sfigliuzzi
Great Neighbour / Super Voisin

Hi everyone, 

im on day 3 of messaging cs_agent with no response? Is there any issues with agents or has anyone had luck?

3 REPLIES 3

CSA_PM
Customer Support Agent

Hello @ Sfigliuzzi,

I sent you a private message. You can view and reply to it by accessing this link: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage 

Sfigliuzzi
Great Neighbour / Super Voisin

I’m locked out of my account due to a broken phone. I private messaged them. 

I’ll try again and hope for the best though

hTideGnow
Mayor / Maire

hi @Sfigliuzzi 

did you message them or used Chatbot to open ticket?  The Chatbot is having issue now, so message is the way to go

Please messasge them again now:

          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
           https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage            

  

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