01-30-2017 04:36 PM - edited 01-05-2022 01:39 AM
01-30-2017 06:02 PM
01-30-2017 04:54 PM - edited 01-30-2017 04:54 PM
@MaggieL You need to send a private message to the moderators with your account details.
Also describe the problem, when it started etc.
I've also tagged a moderator here to help out @Shazia_K.
In the meantime, did you change anything on your phone? or online on self service that could have caused it?