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New sim

Peter60
Great Neighbour / Super Voisin

Activated the sim but it didn’t go on service therefore I didn’t get the code

1 REPLY 1

hTideGnow
Mayor / Maire

hi @Peter60 

you tried the sim on another phone? Reboot the phone and Reset network settings

if same, ask PM support agent to help.  You can submit  ticket by direct message:  
          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
           https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage            

  

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