cancel
Showing results for 
Search instead for 
Did you mean: 

No Payment Made On Feb 3 Due Date But Deactivation Date is March 6?

luckee7
Good Citizen / Bon Citoyen

However in a outlined red box says my account will be deactivated in 90 days? So I need verification on the actual deactivation date. My last payment was made in January.

6 REPLIES 6

crazycolby
Great Citizen / Super Citoyen

I would like to know the anwser as well,

@luckee7  Your are correct that does not seem proper based on the dates, at least to me.  But unforutnately noone here will be able to tell for sure unless its a moderator.

 

Best solution is to send a private message to a moderator with all your details and they cajn assist.

 

@Shazia_K

luckee7
Good Citizen / Bon Citoyen

Yes I know about the 90 days howver on my account it states deactivation date is March 6.deactdate.png

 

 

 

 

dohadotahmed
Model Citizen / Citoyen Modèle
@luckee7
Your plan is suspended after February 3 because you didn't make the payment on due date.
It will remain suspended for 90 days and if you don't make the payment on 89th day, your account will be deleted and you will loose your plan and number on day 90.

will13am
Oracle
Oracle

I believe dormant accounts deactive on the 90th day of dormancy. 

FFL
Good Citizen / Bon Citoyen
I would think that the 90 days start on Feb 3 since PM is prepaid. When you paid in January, you paid for the month of January
Need Help? Let's chat.