Service not working

[Sbl63]

@chantalcarroll

i have an active plan. Good till October 3rd. My phone shows all public Mobile services. I get messages from public Mobile. 

When I try to call it says I don’t have an active plan but my account says I do

noone is receiving my messages and my data is not working. 

Please help!!!!!!

[hxj140]

Hi,

I'm not sure which plan is attached to your sim. Is it possible that the plan has reached its limit for text and data?

[mimmo]

@Sbl63you could try rebooting phone (doubt it will change anything).

but i think the mods will need to get involved.  there was a similar situation yesterday but they could not call 611 nor loginto self serve.

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