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No Internet

Lenor1214
Good Citizen / Bon Citoyen

Hi.

I have a new phone. it's an android and it's a chinese phone. 

The phone data worked just fine until today. I didn't tuch anything and it's not working now. I have the VPN all set up.

Do you have an idea what else it could be?

 

Thank you!

10 REPLIES 10

mimmo
Retired Oracle / Oracle Retraité

@DuncanC wrote:

It's public mobile.  Nothing works.  And they have no staff to fix it.   Enjoy... 😞


I guess it's time to find a new provider.  

 

Ps everything works for me except the password reset, but I hadn't had to use it in a long time.

Rgnar
Good Citizen / Bon Citoyen

Everything, it works for me, on Public Mobile.

hxj140
Great Citizen / Super Citoyen

It's Public Mobile, everything works for me:)

Rgnar
Good Citizen / Bon Citoyen

Everything on public mobile works fine for me.

DuncanC
Good Citizen / Bon Citoyen

It's public mobile.  Nothing works.  And they have no staff to fix it.   Enjoy... 😞

pakmode
Deputy Mayor / Adjoint au Maire

Glad to hear it's working now.

Lenor1214
Good Citizen / Bon Citoyen

I didn't see but now I do. Lol this phone has itsown opinion.

Thank you!

Lenor1214
Good Citizen / Bon Citoyen

Yes I'm sure. I just checked my usage. 

Thank you.

will13am
Oracle
Oracle

@Lenor1214, I assume the phone is connected to the network.  Do you see a 3G or LTE symbol next to the signal strength notification.  I suggest checking the APN settings to make sure they haven't changed. 

Effort
Model Citizen / Citoyen Modèle

Are you sure you haven't used up all your alotted data for the billing cycle? Especially since your data was working and suddenly not working.

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