11-19-2016 07:48 PM - edited 01-05-2022 12:41 AM
Hello,
I had set to future date for the 12gb fall promo plan which was suppose to happen today but it didn't work. Instead it renew for the old plan which is the 4gb 120 dollar plan. I have autopay setup. How can I change the plan now?
11-19-2016 07:55 PM
@Valbelon wrote:Sigh, nothing has ever gone right for me with PM everythign is a strugle. Whom would I be able to contact to help me?
Sigh, nothing has ever gone right for me with PM everythign is a strugle. Whom would I be able to contact to help me?
Gotta tag one of the mods in order to be added to the queue so they can help you. I'll do it for you
@Mary_M
11-19-2016 07:53 PM
11-19-2016 07:49 PM - edited 11-19-2016 07:50 PM
It's a known bug in the system right now. You will have to contact a mod through private message or use the contact us form to create a ticket.
