The customer service problems are totally out of hand. If your reading this and have not signed up with them. Save yourself a huge headache and DON'T. WORST PHONE PROVIDER EVER. WORST CUSTOMER SERVICE OF ANY COMPANY DOING ANYTHING EVER. HORRIBLE ...
I sent modteam a PM yesterday with a technical problem I need to get resoloved right away. The guide said they typically respond within a hour. No response. Anybody been able to reach public mobile or have they gone under???
There is no way to talk to somebody and have problems resolved? WTF! Public mobile didn't take my autopay payment out on time. My phone service shut down. At a bad time. I needed my phone to work. I mashed away while I drove and the useless 611 s...
You don't have to accept either getting ripped off on the price or getting terrible customer service. Virgin is cheap, but has awesome customer service. I'll be taking my business back to them.
lol. No apparently this is normal. They are fully staffed. It's just ok for it to take 48 hours before they get back to you and then hours between replies to get it sorted. But it's cheap, so no matter how truely awful the customer experiance is t...
Apprently it was unfair for me to advice people to avoid switching to public mobile while my phone was not working and I was waiting in the 48 hour queue to get help. So now that my solution is underway and my phone is back on the way to working an...
I'm being vocal about it to save others from ended up where I am. Had I seen messages like this on the forum I would not have given them a chance. It's be the WORST experiance dealing with any company in my life. Constant issues and horrific servi...
