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No Internet on Iphone 7S

swz5005
Great Citizen / Super Citoyen

Hello all,

 

I recently ported a number and everything is working fine.

 

Then a couple days ago, internet on phone just randomly went away.

 

I checked my usage, I still have plently of data left. 

 

I tried rebooting a couple of times, checked all relevant setting, no idea what is going.

 

Please help!

2 REPLIES 2

Luddite
Oracle
Oracle

@swz5005 Check for a carrier update: Settings >> General >> About install any carrier update offered.


>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.

ShawnC13
Oracle
Oracle

@swz5005 wrote:

Hello all,

 

I recently ported a number and everything is working fine.

 

Then a couple days ago, internet on phone just randomly went away.

 

I checked my usage, I still have plently of data left. 

 

I tried rebooting a couple of times, checked all relevant setting, no idea what is going.

 

Please help!


Have you had any updates recently?  Mobile data is turned on?  Data was working when you first signed up?

 


I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *

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