11-22-2023 03:52 AM
11-22-2023 06:41 AM - edited 11-22-2023 06:42 AM
@DJ_PM If you are a long time member that was getting the auto-pay discount before, it should only change if you deliberately opted to switch to the Public Points. Given that, based on your other thread, if your account has remained active but your plan seems to have changed then it's probably best to contact customer service as suggested by private message via:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
11-22-2023 04:16 AM
Yes, PM stopped the $2/month discount since the introduction of the Points Reward.
Currently, it will apply to members on the Legacy Reward as long as they don't switch over to the Points Reward.
All new members will automatically be on the Point Reward.
11-22-2023 04:14 AM
Public changed this as of January 25th. Now you are earning 5% Public Points back. You might have a older brochure. Here is the official announcement and more details to Public Points program: