New to Public Mobile, is there any things that I should know?

[mindy14]

New to Public Movile and I was wondering if there was any thing new members should know?

[Master2001]

Don’t forget to enable AutoPay option to get $2/month credit.

Renewal is every 30 days not once a month.

[AE_Collector]

Important to be "open minded" around here and to not get stressed out instantly when something doesn't look right! And NEVER log into your self serve around renewal time, that can lead to stress for certain!

AE_Collector

[hairbag1]

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@mindy14 wrote:

Thanks for the help!

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Make sure to write down passwords and pin codes and store in a safe place. Good to have if you need them later on.

Welcome to Public Mobile.

[mindy14]

Thanks for the help!

[Dunkman · Accepted solution]

@mindy14 

Welcome to PM.

There is no call centre.  All customer service is done via comunication to moderator throught this forum.  No extra charges or overages.  Once you run out of data (ie.), it just stops working. 

Here is a good link to several help articles, which is a good starting point.

https://www.publicmobile.ca/en/bc/get-help/articles

[Triguy]

Here is info about rewards to lower your costs.

https://www.publicmobile.ca/en/on/get-help/articles/rewards-faqs

If you make international calls there are only certain countries included.

International calling covers the following countries: Canada, United States, China, France, Germany, Greece, Hong Kong, India, Italy, South Korea, Malaysia, Mexico, Poland, Portugal, Puerto Rico, Singapore, Spain, Thailand, United Kingdom, and Venezuela