12-07-2021 02:22 PM - edited 01-04-2022 05:01 AM
Order sim card of this site. Still hasn't got it. Money is taken from account already who do I call plz
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12-07-2021 02:28 PM
@Communityname1 wrote:Order sim card of this site. Still hasn't got it. Money is taken from account already who do I call plz
When was this SIM ordered?
As it might take upto 10 business days to arrive, there is no live phone number to call, you can certainly open a ticket with support to track your SIM by clicking the blurb on the bottom right and follow the prompts.
12-07-2021 02:28 PM
@Communityname1 likely you don't need to call anyone
how long you have ordered? if it is less than 1 weeks, that is normal. Just wait and the SIM will come in the mail
12-07-2021 02:27 PM
@Communityname1 wrote:Order sim card of this site. Still hasn't got it. Money is taken from account already who do I call plz
How long has it been?
I got my order after 3 days. If you haven't got it after the promised time frame, contact CS via:
12-07-2021 02:26 PM
you will getting within 4 to 7 business days,
or you need to Contact Customer Support Agent by CS_Agent, and Explain your issue to
them can solve your issue, they are nice Service Team they will help you 100%.
Here’s How To Contact Customer Support Agent by CS_Agent,and Submit a Ticket,
Good Luck....
12-07-2021 02:23 PM - edited 12-07-2021 02:26 PM
@Communityname1 wrote:Order sim card of this site. Still hasn't got it. Money is taken from account already who do I call plz
Allow a few days for it to arrive. I suggest you give it a couple of weeks.
edit...after a couple of weeks... https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437