New sim registration

[KKratna]

I cant link the new sim card

[softech]

@KKratna you are trying to link a new sim card to an existing account?

please try to use browser with Incognito mode on a desktop or laptop computer and try

if issue persists, open ticket with PM support and they can update it for you

 https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on top right) after the ticket is opened.  CS Agent will reply to you there

[Handy1]

@KKratna  Are you using the app to activate ? Not website . If you have t already downloaded the app to activate please do so . If same submit ticket with support 

send  a  private message   To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437