@TGB Did you just port a number over ? If so did you leave old providers sim in the phone to reply YES to the confirmation text to port to PM ? If yes was it with in the 90 minute window ? If yes to all try to reboot the phone and test . Also is it possible for you to test the sim in another phone . But if you didn’t get the confirmation text or didn’t reply . I will send you the porting team number private message and they can re trigger the port request for you . But if you need further help here’s the direct link for support
send direct private message to support .
send a private message To CS_Agent
⬇️⬇️⬇️⬇️⬇️Link below ⬇️⬇️⬇️⬇️⬇️
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
