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[wjosh8857]

It's been over 3 days. Still haven't heard back about my issues.

[wjosh8857]

How can I get in contact with the porting team?

[Frank52]

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@wjosh8857 wrote:

Having issues porting my no# from Rogers to Public mobile.  Rogers say, My account is still active on their end. I can call and text out. But can't receive anything 

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@wjosh8857 I had a similar situation when I tried porting over from Chatr but was able to get it resolved when I called the porting team! I suggest contacting the number of the porting team. They should be able to help you 🙂

[hTideGnow]

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@wjosh8857 wrote:

Rogers say my account  with them is still active. After I followed all the prompts when signing up on Dec 30th. 

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HI @wjosh8857 

You can call Public Mobile porting team to provide the correct Info and get status update.  I will send you the porting team number.  Please check your Community inbox for my message

[computergeek541]

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@wjosh8857 wrote:

Having issues porting my no# from Rogers to Public mobile.  Rogers say, My account is still active on their end. I can call and text out. But can't receive anything 

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You'll have to contact Public using the ticketing system/private message system as mentioend earlier.  The symptoms you've given mean that your number hasn't been transferred over (yet).

[wjosh8857]

Rogers say my account  with them is still active. After I followed all the prompts when signing up on Dec 30th. 

[wjosh8857]

Having issues porting my no# from Rogers to Public mobile.  Rogers say, My account is still active on their end. I can call and text out. But can't receive anything 

[Chalupa_Batman]

Hey @wjosh8857 

What issues were you having? Maybe we can help??

[Handy1]

@wjosh8857  So you already submitted a ticket to support ?? If so check your in box for reply . Or use this link to the inbox for reply 

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

of no reply please submit another ticket using this direct link to support 

send  a  private message   To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

[Sansan]

Where did you contact? Did you check your inbox in the Community?

Send another message here.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437