2 weeks ago
I've been looking on PM website the new plans as well the most basic ones, $15 and $19.
My question is, why aren't available on my subscription?
Before I was able to see the exactly the same offers at the web as well at the app.
Now are hidden, selected and limited?
2 weeks ago
@Ltopo7 Ever since public did away with old legacy $ rewards and moved everyone to the new point system they mad it harder to downgrade plan price and so now we can only choose the targeted offers in our accounts to change to despite what shown in the website unfortunately, . So short of porting number out and back in on newly created account with new sim and new email . We can just choose the plans we see available to us in our accounts . If you do see an option that cheaper then what you pay now say the $30 plan and you on $40 plan that could help trigger you to see the $35 roaming plan . But the $15 and $19 plans are basically just for.nee activations . If one was in the $15 plan they most likely see the $19 . But not the other way around . And I’m only aware of the $15 plan being for news activations in. Quebec these days
2 weeks ago
the old $15 / 3g plan is gone. Cheapest plan for existing customer now starts at $19. BUT...if you currently have a higher cost plan, you likely can't downgrade to the $19 plan any longer. You must log in to your account to see the plans available to you on your account. Don't be surprised if you only see plans with higher costs than your current plan.