New phone no data
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12-26-2016 12:30 AM - edited 01-05-2022 01:26 AM
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12-26-2016 11:11 PM
@Lynne nice! I hope you enjoy--those are very nice phones with a great value proposition!
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12-26-2016 08:32 PM
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12-26-2016 01:25 PM
@Lynne glad to hear it's working! Did you get a new phone for Christmas? 🙂 What did you get? (Just curious)
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12-26-2016 11:35 AM
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12-26-2016 10:10 AM
http://productioncommunity.publicmobile.ca/t5/Phones-Hardware/How-do-I-set-up-data-APN-on-my-smartph...
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12-26-2016 02:56 AM - edited 12-26-2016 03:04 AM
Can you please check your mms please by trying to send mms. If mms also not work then the problem is definitely apn (access point name) setting.
Then configure the APN manually by the link mentioned above by computergeek541.
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12-26-2016 12:44 AM - edited 12-26-2016 12:45 AM
Access points need to be set up many times when the phone comes from a different carrier. Some phones have the settings arleady saved within the phone's software but others do not. In fact, there are many model phones when sold directly by the manuacter as factory unlocked do not require the user to manually enter these settings in, but if you buy that same phone from a carrier, those same settings for any other carrier are often missing (often a deliberate attempt by that carrier to make the phone harder to user on a different company).
Here are some general steps for setting up the access points:
http://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Setting-Up-Data-On-Your-Phone/ta-p/26
