Can't access data on my phone

[Rita257]

I just activated my new sim earlier today.

I can't access data on my phone. I've created a new access point but still can't access data.

Ive attached a screenshot of my apn settings 

 

 

[softech · Accepted solution]

@Rita257 

Compare the APN settings below, try to update it and save:

APN: sp.mb.com
Proxy:
Port:
Username: <blank>
Password: <blank>
Server:
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMS Proxy: mmscproxy.mobility.ca
MMS Port: 8799
MCC: 302
MNC: 220
Authentication Type: Not Set
APN Type: default,supl,mms
         or    default,mms,agps,supl,fota,hipri
           (might need to include DUN for hotspot, please note case sensitive)
APN protocol: IPv4
APN roaming protocol: IPv4
APN enable/disable: APN enabled
                or  Turn APN on/off APN turned on
Bearer: Unspecified
MVNO (Mobile virtual network operator) type: GID
MVNO (Mobile virtual network operator)value: 4D      (or try:   4D4F)

[Rita257]

yes, there's already a Telus access point with those settings. There's also a grayed out Public Mobile access point with the same settings. I've attached the screenshot. So if the settings are correct what else might be needed here?

 

[Rita257]

Ulephone note 14. When I was setting up the account the phone was checked and it's supposed to be fine.

[Chalupa_Batman]

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@Rita257 wrote:

I just activated my new sim earlier today.

I can't access data on my phone. I've created a new access point but still can't access data.

Ive attached a screenshot of my apn settings 

 

 

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The one peice of information you left out is what phone are you using? Not all phones work with Public Mobile.

[Handy1]

@Rita257 

APN settings

• Name: Public Mobile
• APN: sp.mb.com
• MMSC proxy: mmscproxy.mobility.ca
• MMSC: http://aliasredirect.net/proxy/mb/mmsc
• MMS port: 8799
• MCC: 302
• MNC: 220